Service details :

• Provide either specific system or Turn key services with the following types of services:
1. Information Service provides data , news about products and services, public relations, answer inquiries regarding products and services over the phone and store information that can be used for future planning.
2.  Complaint Center provides additional information and informing the progress of complaints to customers as a channel to listen to customers' opinions in order to maintain and increase customer satisfaction with products and services.
3. Service skills training for agent by experts who have experience in managing and training employees both public and private sector. 
4. Rental service for backup site for Contact Center and Back office employees with temporary Contact Center and/or Cloud PBX system in the event that the existing location is unable to work, such as repairs, disasters, or riots, etc., It is for organization to be able to continue its business.
5. Tele-sale service is offering services, recommending and selling products by phone. It can increase income, save cost and reduce hassle of hiring sales staff. This method is another channel for distribution of products and services.
6. Outbound Call Service is from the Call Center to target customers. It helps publicize product and services information.
7. E-Commerce Fulfillment provides coordinate procurement, delivery of products, increase sales to customer both Up and Cross Selling.
8. Products and services information service is to assist ticket booking or take order, etc., through a number that is easy to remember.
9. Customer Satisfaction Survey is for improving products and services.
10. Tele Survey , a total marketing survey services.
11. Manage customers through digital channels and online media (Facebook, Line, LIve Chat and Mobile Application provides services to customers who use NT services both before and after sales.